The OIT staff collaborated and organized a successful open house on March 8, 2016. Many employees in the district attended the two-hour event, including the District Secretary, Gerry O’Reilly and his leadership team. The managing teams from Treasure Coast and Broward Operations also joined the OIT staff and participated in the open house.
According to the new Office of Information Technology (OIT) Services Manager, Patrick Jean-Louis, the purpose of the open house was two-fold:
- First, create a welcome, more friendly environment by engaging our users, add value and promote real partnerships.
- Second, have a better understanding of the user’s current and future needs, which will help OIT better serve and meet those needs.
After several meetings conducted by Patrick Jean-Louis with the leadership team and managing staff in District Four, the OIT staff came to the conclusion as a unit to be more inclusive with a greater focus on service delivery and customer satisfaction.
The OIT front door was officially opened to all employees on a daily basis. During the event, district employees visited the server room where their data is stored and learned how the remote offices are connected back to the headquarters and out to the Central Office. Users had the opportunity to see, feel, and ask questions about the new HP Tablet that was on display as well as the HP ProBook and the regular laptops currently being used by the department’s clients.
Overall, the OIT open house was a great success. The OIT leadership and staff are looking forward to continue improving IT services and working closely with their business partners in District Four.